Refund Policy
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Easy Rent Pro Software products are all downloadable, fully functional, and try-before-you-buy. We provide free trial periods for our software for your convenience to fully evaluate our products. The trial periods of all our products is 30 days
Please use the trial period to make sure that the software works before purchasing a license. All of our software is usable during the trial period without limitations. None of our software requires registration to enable its primary functionaity.
If you purchase one of our products, after your payment has cleared, an email will be sent to you with the product files or activation code to unlock the software. Once this information is emailed to you, there will be no refunds given. We have this policy since it would be impossible for you to return your registered version of our software or files send by email. With a traditional retail purchase, you are able to return a physical product.
During your trial period, our support staff is available to assist in installation and configuration via email, and if necessary, limited telephone support is offered (in addition to our variety of online support options). We strongly recommend that all users download, install, and test the trial versions prior to making a purchase.
In case a feature in the product details does not work , we may, at our discretion, issue a refund. In such instances, an LOD (Letter Of Destruction) on company letterhead will be required to process the refund.
There will be no refunds issued for shareware products once they have been registered.
Please send any questions regarding our refund policy to info@easyrentpro.com.
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